At Burt’s Reliable, we’re always looking for new and better ways to make your personal home comfort easier – whether we’re offering the North Fork’s first tank monitoring service for heating oil or convenient payment options like our E-Z Pay Plan (BTW, it’s time to sign up for that convenient service!).
Our latest improvement? We’ve invested in a new service and dispatch system that allows us to communicate with you much more efficiently – something that saves all of us time.
What does our new system mean for you?
Well, for one thing, our expert technicians can now instantly access your account information and service history onsite, right from their work tablets. Armed with this information, they can give you an immediate estimate on any billable work that needs to be performed. No more waiting for a quote!
It also means that we can issue periodic text and email alerts to you (if we have your current cell phone number and email address, that is…see below), including tune-up reminders and service appointment confirmations. We can even send notifications when a service call or a delivery has been completed.
Sounds great, right? It is! Or at least it could be, with a little help from you.
To make this new system effective – that is, to make delivering comfort easier for you all year long – we need to make sure we have your current, complete, and accurate contact information. So here’s our request: Contact us today to make sure we have all the right contact information on file for you!
Looking for ways to make your home comfort easier year round? We are too!
Contact our dedicated customer service team today to learn about new text and email alerts from Burt’s Reliable, plus other convenient services that can take the stress out of heating and cooling your East End or North Fork, LI home!