We work really hard to make sure none of our customers run out of fuel. But that’s been getting more challenging. People with second homes use them inconsistently. More customers have ancillary heat sources, so the old ways of calculating degree days and “K-factors” are less reliable. And it doesn’t help when you have one of the warmest Februarys ever, followed by an unusually cold March.
We want you to have 100% confidence in your comfort, so we’re doing something no other fuel company around here is doing. We’re investing in state-of-the-art tank monitors that we will install for free on every tank we can.
The Gremlin™ tank monitor attaches to your tank and constantly measures its fuel level. It then sends the readings to our office over your Wi-Fi connection.
For the first time ever, we will know exactly what is in your tank at all times. With this precision, you can feel 100% confident that you will get exactly the fuel you need, when you need it.
Free smartphone app for you
You can also download a free smartphone app that instantly shows you your oil tank level, the fuel you’ve been using each day, and your next approximate delivery date. At the tap of an icon, you’ll be able to call or email us, or access our website on your phone.
The entire installation would normally cost $179, but we are providing it at no charge to every customer on a service plan.
When will this be installed?
We plan to install your monitor when we do your next tune-up or repair call. However, if you’d like us to do it sooner, call us. It only takes a few minutes. In order for the monitor to work, it must be able to access a Wi-Fi connection in your house. It works with aboveground tanks, not buried ones.
We hope you appreciate the extra steps we take so you can rest easy. That’s why reliable is part of our name.