Saving a few bucks always seems like a great idea. Most of the time it is, but there are times when this approach causes a lot of aggravation.

Consider the story of one of our longtime customers from Greenport. She left us after 20 years because another company gave her a lower rate on her heating oil.

“It wasn’t worth it,” she told us. “I didn’t get the kind of service I used to get from Burt’s, especially when I needed a repair. There was just no comparison.”

We’re happy to say this customer has now rejoined us, and she looks forward to getting the type of “be-right-over” service she has received from us for so long.

At Burt’s Reliable, we always try to strike the right balance between giving you the value of fair prices and providing responsive, professional service. That’s the way three generations of the Romanelli family have been doing business on Long Island for 90 years.