In our last newsletter, we invited you to complete a customer satisfaction survey. Everyone who returned a survey was entered into a drawing to win a new Microsoft Surface 3. Congratulations to our winner, Marilyn W., of Southold!

Thank you to everyone who sent back a survey. We read every comment, and treat any criticism as an opportunity to improve the way we serve you.

We are happy to report that most of you think we are doing a great job!

“I’ve been a Burt’s Reliable customer for 35 years; such great service that when we wanted to add central air conditioning, we called Burt’s… they added a humidifi er too! Burt’s provides prompt, expert service for everything…from initial phone call to the completion of service. Burt’s is truly reliable and comes with a smile as well.”
— Helen M., Laurel

“I am grateful for your services. Without Burt’s, we would struggle to manage our heating costs each year. Thank you!”
— Pamela B., Southold